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Frequently Asked Questions

  • IS THERE A SET-UP FEE?
    Yes, the set-up fee includes the cost of ink/thread, service, screens, etc. There will be a $40 fee for embroidery, and a $30 screen fee (built-in the shirt cost) for screen-printing per screen, but no fees for vinyl products (banners, stickers, etc.).
  • is there a design fee?
    Yes, the design fee ensures that the customer claims ownership of the design. There is a $50 modification fee for a design that needs modifying. A brand new design made from scratch starts at $200, but guarantees customer satisfaction.
  • where do you ship to?
    We ship anywhere in the United States, international shipping is subject to additional fees.
  • what's your turnaround time?
    It takes up to 10 business days from the time of payment to get your products to you.
  • i found a cheaper price from another company, what do I do?"
    We take pride in having competitive pricing, so contact us today for a free quote. Call us at (314) 884-1954, or email us at contact@route66promo.com.
  • what's your return & refund policy?
    Please visit our Return & Refund Policy page for full details.
  • are you guys hiring?!
    We're always on the look out for talented and hard-working people, if you're interested in joining the team, head on to our Careers page by clicking it on the bottom of the page.
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